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In our continuous effort to improve the deviantART experience, we're publishing weekly Site Updates to keep members informed and to gather feedback. Below is a list of recent changes to the site, bug fixes, and feedback that was brought up by members in the last Site Update.

What's New


Request Refunds for Premium Content


Screen Shot 2012-07-26 at 1.19.23 PM by danlev

DeviantART's Premium Content Platform, which provides the ability for content creators to become sellers and generate real earnings, now gives buyers the ability to request refunds. If a member purchases a download from a seller and they are unhappy with the purchase, they may request a refund. The seller can then approve or deny the refund.

Everyone makes mistakes — it's possible that the seller made a error or was unaware that their description was unclear. We recommend that you communicate with the seller about your concerns via a private Note before requesting a refund — in many cases, a resolution can be reached without a refund being necessary. If, however, you feel that a refund is called for, you can do so by going to your Order History page, finding the specific order you want a refund for, clicking "Details", and then clicking the Request Refund button on the Order Details page. 

Once a refund is requested, then it is up to the seller to approve it. Note that you can only request a refund up to 7 days after the date of purchase.

The refund tool gives members more control over managing their reputation as a seller. Remember: We are gradually opening the Premium Content Platform to more artists to sell their content. Currently, only a small segment of deviants have been granted the privilege to sell. Those who have the ability to sell will be notified with a Hot Topic notification in their Message Center.

Change Log


  • Formatting of the "Popular Polls" section of the Today page could be broken by a poll title. Fixed by shadowhand
  • Under some conditions, there were an assortment of errors when submitting one journal to multiple groups. Fixed by ZombieCoder and kemayo
  • Drag and drop collecting from the site footer was broken. Fixed by ZombieCoder
  • The Outgoing Link page was messing up URLs from the deviantID widget. Fixed by shadowhand
  • Expired llama trade offers were showing. Fixed by shadowhand
  • Enhancements were made to the Help Desk contact form. Fixed by DEVlANT
  • Mature content "display anyway" functionality was broken on Prints pages. Fixed by DEVlANT
  • Superwide deviations exposed an inconsistency on deviation page backgrounds when scrolled. Fixed by muteor
  • Transient llama trade "bad referrer" errors were identified. Fixed by ZombieCoder

Sta.sh

  • When leaving a comment on a Sta.sh item and then navigating between items with the arrow keys, the posted comment would disappear. Fixed by kouiskas
  • When entering a stack or a specific item, the page wouldn't remember where you had scrolled to. Fixed by kouiskas
  • When viewing someone else's Sta.sh link, the favicon is now the owner's avatar. Fixed by aMoniker
  • The backspace and delete keys stopped working when editing titles. Fixed by kouiskas
  • When returning to the main Sta.sh page from a stack or item, the view would reload even when nothing had changed. Fixed by kouiskas
  • When opening a stack using the edit URL, the title and description wouldn't be editable. Fixed by kouiskas
  • The Submit button didn't actively show that the item was being submitted. Fixed by samshull
  • The old title and description would stick when reopening an item after editing those fields. Fixed by kouiskas
  • The magnifier preview icon appeared when the description was empty, which could have been confusing. Fixed by kouiskas
  • Keyboard navigation wouldn't work when browsing a shared stack. Fixed by kouiskas
  • Keyboard navigation wasn't working in IE8. Fixed by kouiskas
  • Opening Sta.sh items in deviantART Muro wouldn't work. Fixed by kouiskas

Sta.sh Writer


  • The link to submit a skin in the skin editor led to the wrong category. Fixed by kemayo
  • Writer will now automatically add a new line after inserting a deviation from the sidebar. Fixed by kemayo
  • Writer now shows the last autosave time in the file menu. Fixed by kemayo
  • Image resize handles sometimes stuck around after the image was deleted. Fixed by Alisey
  • deviantART Muro redraws can be embedded as either an image or an iframe, defaulting to iframe. Fixed by Alisey
  • Smarter resizing in Writer: won't go above natural image sizes, won't show resizers on really small images, and resizing an image down past a certain point switches it to thumbnail mode. Fixed by Alisey
  • Changing skins broke the skin edit modal. Fixed by inazar

Your Feedback


Thanks so much for the feedback in last week's Site Update!
  • Our team is thrilled with the amount of feedback we received about the products offered in the deviantART Shop. The suggestions will be very useful as we continue to improve the Shop! Members mentioned various things they'd like to see in the Shop, including t-shirts, stickers, buttons, phone cases, postcards and several other things!
  • Itti mentioned wanting to be able to purchase greeting cards individually, rather than in sets. katr14 suggested being able to buy bags with art prints on them.
  • It'd be helpful to be able to pull files from within Sta.sh to use as preview images/sellable content, when selling Premium Content. From ~ze-gobou and Majnouna
  • Being able to view more than just the recent comments left by a deviant. From ~storystosee
  • Add a "use deviation" option when editing your avatar. From *Eemeling
  • A "Go Back" button on deactivated/page not found pages. From LoveRobin
  • When browsing through the list of people you watch, it should show the last date they submitted a deviation. From ~jana-Z95
  • Add the ability to move a deviation to Scraps using the gallery pencil tool. From Flatberry PrinceOwl Filly8
  • It'd be useful to have a rotate image feature in Sta.sh. From ~Sablestripe

Discuss!

New Feature Sneak Peek: More Like This
With nearly a quarter of a billion deviations and over 23 million members on deviantART, we're always looking for ways to improve our browsing and discovery experience. After a great deal of work, we're finally ready to give you a sneak peek of our new browsing experience that's coming soon: More Like This!

More Like This is a new way to discover content on deviantART. When you find a deviation you like, it allows you to explore through to other deviations, artists, and collections that are relevant to what you're looking at and what you're looking for. With More Like This, deep diving through millions of pieces of amazing content is about to get easier!  You'll be able to browse endlessly through a stream of content and then continuously change your path to see a different stream of results.

MLT browse thumb only n01 by nutnics

MLT browse thumb only n02 by nutnics

MLT browse thumb only n03 by nutnics

 Lightbulb Have a suggestion, idea, or feedback? Leave a comment on this article!
:bug: Find a bug? Report it to the Help Desk(Be as detailed as possible!)




Add a Comment:
 
:iconilovedragonok:
iloveDRAGONok Featured By Owner Aug 24, 2012  Professional General Artist
Wow!
Reply
:iconnatureguide:
NatureGuide Featured By Owner Aug 5, 2012  Hobbyist General Artist
I would love to be able to take polls from the message center! :)
Reply
:icongirrafig:
girraFIG Featured By Owner Aug 5, 2012   General Artist
I think it would be neat if we could upload and set new icons through sta.sh :D
It could be a button thing like how we do scraps and stuff?
Reply
:iconorangeninjaattack:
OrangeNinjaAttack Featured By Owner Aug 5, 2012  Student General Artist
I'd love it if in the polls I could see what I had voted for. :D Keep up the great work, devArt! :)
Reply
:iconladyofgaerdon:
LadyofGaerdon Featured By Owner Aug 5, 2012  Professional Writer
`Itti mentioned wanting to be able to purchase greeting cards individually, rather than in sets. ~katr14 suggested being able to buy bags with art prints on them.

When browsing through the list of people you watch, it should show the last date they submitted a deviation. From ~jana-Z95


:thumbsup:
Reply
:iconnatureguide:
NatureGuide Featured By Owner Aug 5, 2012  Hobbyist General Artist
For ~katr14's suggestion, I would love it especially if they were messengers. :) I love both others too. :)
Reply
:icontakkunotori:
TakkuNoTori Featured By Owner Aug 5, 2012  Student Digital Artist
I have noticed for a while now that when one chages their icon, deviations posted prior to the change maintain the old or a blank icon. Is their a way to change this?

^^ thank you
Reply
:iconthewhiteenglishman:
TheWhiteEnglishman Featured By Owner Aug 4, 2012
I think peoples DA profile pages should include a "Skype" button that could automaticlly link anyones Skype account to their DA account :nod:
Reply
:iconersi:
ersi Featured By Owner Aug 3, 2012  Professional General Artist
When will the More Like This feature be enabled? I love the idea! :floating:
Reply
:iconlochnessiemonster:
LochNessieMonster Featured By Owner Aug 2, 2012  Hobbyist Traditional Artist
I like the divider and reduced size in the signatures, but I dislike the color change.
Reply
:iconpinkykyra:
pinkykyra Featured By Owner Aug 2, 2012  Hobbyist Digital Artist
I'd really like it if we could search for certain deviations in our favorites and collections. Then it wouldn't be such a long effort to dig through them. :)
Reply
:icontfsyndicate:
TFSyndicate Featured By Owner Aug 2, 2012  Student General Artist
I'd like to see a "Shuffle" option on the SitBack feature.
Reply
:iconcaramelpuffpuff:
CaramelPuffpuff Featured By Owner Aug 2, 2012
My cool suggestions!

[link]
Reply
:iconauro-sya:
Auro-Sya Featured By Owner Aug 2, 2012  Hobbyist Digital Artist
I'm not sure if this has been suggested, but I think that people should be allowed to have Preview Images for their Stash.Writer submissions :meow:
Reply
:iconstkf:
stkf Featured By Owner Aug 1, 2012  Hobbyist General Artist
Hmm, this may have already been suggested, but I'd love it if we were able to see how many comments on a deviation that don't include the artist's comments. So others could see how many comments on their deviation from other people and not themselves.
Reply
:iconm-g-studio:
M-G-Studio Featured By Owner Jul 31, 2012  Professional Digital Artist
If people can request a refund.. wouldn't that just be an easy way of taking the files and then not paying for them?
Reply
:iconmadlsaster:
MADlSASTER Featured By Owner Jul 30, 2012  Hobbyist Digital Artist
Great, the refund sounds good but they may sure be cheaters out there. Good anyway... And I am so happy that I got invited, thank you so much deviantArt:)
Reply
:iconblueyeswhitedragon10:
cool:D
Reply
:iconlowestoft-waves:
Lowestoft-Waves Featured By Owner Jul 30, 2012  Hobbyist Photographer
This is exciting. I can imagine that the future would bring a whole side branch of websites which state what they are right there on the tin. your shop/studio/whatever doesn't have to be listed just in the Yellow Paghes, it can have a domain just for itself, linked to other like domains all supporting each other and making the art even more accessible. it would be a handy place for a portfolio and getting out there too.

If I hadn't already got a .co.uk I would definitely have a .art, it would doubtless be cheaper and far more obvious in what it is. co.uk can be anything. .art screams creativity and photography.

Go for it, you won't regret supporting such an amazing venture.
Reply
:iconlowestoft-waves:
Lowestoft-Waves Featured By Owner Jul 30, 2012  Hobbyist Photographer
And that is how awake I am, put this on the wrong tab -_-'

Ignore it!
Reply
:iconlowestoft-waves:
Lowestoft-Waves Featured By Owner Jul 30, 2012  Hobbyist Photographer
Love the more like this feature, I have often found that finding new works can be a chore. It will be so much easier with that function :D
Reply
:iconl1701e:
L1701E Featured By Owner Jul 30, 2012
I'd love it if daviants could create subfolders in their Galleries and Favorites. It would make organizing stuff much easier.
Reply
:iconrenilicious:
Renilicious Featured By Owner Jul 30, 2012  Hobbyist General Artist
I am not sure I get how the "more like this" thing works. The layout shown in the examples isn't very clear.
Reply
:iconepicguitar:
EpicGuitar Featured By Owner Jul 30, 2012  Hobbyist General Artist
Basically like recommended videos on YouTube, giving you a whole bunch of stuff through relevancy.
Reply
:iconabeamofsunlight:
abeamofsunlight Featured By Owner Jul 30, 2012  Hobbyist Traditional Artist
I just thought about this. (I know this is probably one tiny comment out of hundreds, but still. Figured I should throw it out there anyway. *^_^* )

I made a comment here a couple days back about making it so, at least fellow writers / artists like me, could have a story posted with our own pictures in the story.
I remember talking to a friend of mine a month or two back and she commented how she doesn't even bother posting her stories as deviations, since she draws pictures for them too and wants them, included in her story. That way when a reader is going through her story, they'll come across the pictures where in the story they should be. Not separate from it.
She wanted to put her pictures into the story, so she just posts her stories as journal entries and puts her pictures in her stories that way.
It's great and it DOES work, but, for me, I like to keep my journal entries as journal entries (stuff for thoughts or random comments or video links or whatever. Just "stuff". you know? ). I like to keep my stories as deviations in their own folder in my gallery. (Besides, I've got over 150 stories already posted. I am NOT going to make them into journal entries just to put my pictures into them. Waaayyy too much work!!! @_@ ...though not like I haven't been tempted. )

Anywho, just wanted to throw that out there. I'm tremendously glad we can post video and picture links in our journals (something I fully take advantage of :heart: ), but I'll eagerly await the day we can insert our own creations pictures into our stories. If that's at all even a tiny, remote possibility for here.

Thanks for all the hard work, Danlev, it's appreciated! :heart: Keep it up!
Reply
:iconwreckling:
wreckling Featured By Owner Jul 31, 2012   Writer
Hey again, I replied to your earlier comment a bit ago, but I just got to this one. I mentioned Sta.sh Writer in my earlier reply as well, but I just wanted to let you know that when submitting through Sta.sh Writer, you can submit your text to the literature gallery, as well as journals, so it is an option that will put your works into your gallery while still allowing your images and text to appear in the same place. :]
Reply
:iconabeamofsunlight:
abeamofsunlight Featured By Owner Jul 31, 2012  Hobbyist Traditional Artist
That.

Is so.

Flipping.

AWESOME!!! (Just tried it out with some blablabla text and a couple pictures from my gallery. IT WORKS!! ...not saying I doubted you or anything, but just wanted to try it out and see, you know? )

Can I say 'I love you' now? :heart: :heart: :heart:

EEEEEEEEEEEEEEEEEEEEEE!!! You've just made my entire day! Thank you!!! :heart:
Reply
:iconkatsadopts:
KatsAdopts Featured By Owner Jul 30, 2012  Hobbyist Artist
I like the idea!
Reply
:iconabeamofsunlight:
abeamofsunlight Featured By Owner Jul 31, 2012  Hobbyist Traditional Artist
Since you liked the idea, I thought I'd share this. We CAN post stories WITH pictures in them!!!

$lightningmonkey29 minutes ago Writer

Hey again, I replied to your earlier comment a bit ago, but I just got to this one. I mentioned Sta.sh Writer in my earlier reply as well, but I just wanted to let you know that when submitting through Sta.sh Writer, you can submit your text to the literature gallery, as well as journals, so it is an option that will put your works into your gallery while still allowing your images and text to appear in the same place. :]
Reply
:iconabeamofsunlight:
abeamofsunlight Featured By Owner Jul 30, 2012  Hobbyist Traditional Artist
:iconfacebooklikeplz:
Reply
:iconliugun2010:
liugun2010 Featured By Owner Jul 29, 2012
nice...
Reply
:iconkathyahrens:
KathyAhrens Featured By Owner Jul 29, 2012  Professional Traditional Artist
I'm unable to give llamas to anyone for some reason. This has been going on for about one week. I click to give a llama and the window opens but then shuts immediately - making it unable for me to click to give a llama. Thanks
Reply
:iconkaty-l-wood:
Katy-L-Wood Featured By Owner Jul 30, 2012  Student General Artist
This sounds like a bug, have you reported it to the help desk?
Reply
:iconkathyahrens:
KathyAhrens Featured By Owner Jul 30, 2012  Professional Traditional Artist
I will do that immediately .. thanks!
Reply
:iconkaty-l-wood:
Katy-L-Wood Featured By Owner Jul 30, 2012  Student General Artist
Welcome.
Reply
:iconkai-dragoness:
Kai-Dragoness Featured By Owner Jul 29, 2012  Hobbyist General Artist
Can ya'll PLEASE PLEASE make it to where you can search your favorites using keywords? PLEASE? Not all members on here use the folders feature and when I want to go look for a specific piece in my favorites, having to go page by page is extremely tedious and annoying
Reply
:iconkaty-l-wood:
Katy-L-Wood Featured By Owner Jul 30, 2012  Student General Artist
Before new searches can be added, DA needs to upgrade their entire search system. They are well aware that people really want them though, so hopefully we'll see some progress on it soon!
Reply
:iconkai-dragoness:
Kai-Dragoness Featured By Owner Jul 30, 2012  Hobbyist General Artist
Well they need to do it faster. They are doing other stuff that is really not that important at all, and a lot of them are so minor and unnecessary. It is super frustrating, and I will be asking them this on every single update from now on e-e;
Reply
:iconkaty-l-wood:
Katy-L-Wood Featured By Owner Jul 30, 2012  Student General Artist
Just because it hasn't been mentioned doesn't mean it isn't being worked on. A complete overhaul of the search system won't happen overnight, and it will require a lot of testing and work.
Reply
:iconkai-dragoness:
Kai-Dragoness Featured By Owner Jul 30, 2012  Hobbyist General Artist
I just hope they get it done soon. Like I said, it's really frustrating x.x
Reply
:iconkaty-l-wood:
Katy-L-Wood Featured By Owner Jul 30, 2012  Student General Artist
Me to, and I agree. Being able to search faves would be awesome.
Reply
:iconkai-dragoness:
Kai-Dragoness Featured By Owner Jul 30, 2012  Hobbyist General Artist
I could have sworn we used to be able to do that though, a long time ago. Or at least break it down into categories.
Reply
:iconkaty-l-wood:
Katy-L-Wood Featured By Owner Jul 30, 2012  Student General Artist
Yeah, I vaguely remember it as well. Who knows!
Reply
:iconlantaniel:
Lantaniel Featured By Owner Jul 30, 2012  Student Digital Artist
yeah, I've always wanted that! :D
Reply
:iconkathyahrens:
KathyAhrens Featured By Owner Jul 29, 2012  Professional Traditional Artist
Great idea!
Reply
:iconmisszengray:
MissZenGray Featured By Owner Jul 29, 2012  Hobbyist Writer
Great work guys! It just keeps getting more awesome :D
Reply
:iconcute-tamamonster:
Cute-TamaMonster Featured By Owner Jul 29, 2012  Hobbyist General Artist
DDUUDDEE! lots of deviants are complaining about it being sucky on the dsi, dsixl, 3ds, and ipod devices it needs to be corrected SOON! :C
Reply
:icontwisted-chick:
twisted-chick Featured By Owner Jul 29, 2012  Hobbyist Traditional Artist
i'm not liking it at all...it looks much more confusing. i really hope it just stays the same...
Reply
:iconkaty-l-wood:
Katy-L-Wood Featured By Owner Jul 30, 2012  Student General Artist
The "More Like this" feature will be an optional method of searching, you won't ahve to use it if you don't want to.
Reply
:icontwisted-chick:
twisted-chick Featured By Owner Jul 30, 2012  Hobbyist Traditional Artist
ik.. meh, i'll just have to get used to another new one :3
Reply
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Submitted on
July 26, 2012
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